FAQ

Payment & Shipping

We offer Visa, Visa Debit, Solo, Maestro and Electron. We also accept PayPal payments.

UK Standard Delivery (Tracked and signed)
International Express Delivery (Tracked and signed)
We use Hermes, Royal Mail and DHL 
How Do I Know You Have Received My Order?

Once payment is received, we will process your order. When that is completed you will receive an email stating confirmation for your purchases along with your order number.

Processing times

Please allow 1-2 business days to process your order and 2-3 days for standard UK shipping. 3-7 days for international shipping. 

Refund & Exchanges

Due to the nature of the products, no Refunds Or exchanges are accepted on any items sold.

DISCLAIMER

All products are handmade by our CEO Tatyana A. Please allow 1-2 days processing time for your order as some products are made fresh to order. We thank you for your patience in advance. 

When purchasing from our website please read through the product descriptions and ingredients list to ensure the product is suitable for you. If you experience any allergic reactions whilst using our products please discontinue use. We are not responsible for any reactions that occur whilst. using our products. Always do a patch test before trying any new products.